How Shy Authors can Gain Immediate Influence?

Last week I listened yo my new twitbud, Marketing Consultant,Ron Howard 's teleconference. During this convo I asked him "How do I influence my shy client's who want to become public speakers?" He and his network answered me and I have used the techniques they offered. But today--to my surprise--he contacted me, to tell me that he had more answers to my question. Those answers he created a Youtube video as a gift to me that I am passing on to you. Isn't that sweet. Enjoy and please comment to Ron and thank him for me!